Payments

Why does my statement show a difference amount to price?

ANSWERAll pricing is in USD, if your bank statement is showing a different price this is likely the conversion rate to your local currency

I purchase the yearly membership in a discounted price, will it be the same rate as last year?

Yes, the purchase amount will stay the same every year as long as it is NOT cancelled. To check your subscription, log in to the website and follow this link: https://ganbaru ...

Is it possible to do 7 day trial on the app once it’s done before?

Yes, it is possible to do a 7day trial on the app once its done before.

Refund Apple Payments

Unfortunately, we can not refund Apple payments, Apple does not provide us with a facility to directly refund as they handle everything in house. Here is a link to make the request ...