My Account

Can my subcription be shared to my wife/husband/siblings?

No, it's not possible to share subscriptions.  The app is built for individuals to log weights and track progress and diet.  If you share it would mix up your data and ...

Can't access my account.

If you signed up with either PayPal or by entering your card details, please forward your payment receipt to support@ganbarumethod.com If you joined by downloading one of our mobi ...

I want to update my payment information

If you pay via PayPal, you can do so by updating your card on your PayPal account. If you pay by card, or if you buy in the app store, unfortunately, we can't update your payment ...

Forgot Password

Please visit this page ( https://ganbarumethod.com/login/?action=forgot_password ) and reset your password.

How can I cancel my account?

JOINED ON THE WEBSITE? When you join on the website you would have signed up with either PayPal or by entering your card details. You can update/cancel your subscription by visit ...

I was charged an amount different to the website?

Our prices are in USD the bank determines conversion rates directly and confirms the amount prior to finalizing payment.

Do you offer a refund?

All sales are final, as your membership gives access to otherwise restricted digital content we are unable to offer a refund.

Can you freeze or hold my account.

We do not have the ability to freeze or hold your account.